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Here are the steps on how to install a CAC Reader for Mac:
- Ensure your CAC reader works with Mac
- Check to ensure your Mac accepts the reader
- Check your Mac OS version
- Check your CAC’s version
- Update your DOD certificates
- Guidance for Firefox Users
- Look at graphs to see which CAC enabler to use
Step 1: Purchase a Mac Friendly CAC Reader
Purchase a CAC reader that works for your Mac. There are only a couple that you can choose from and I’ve listed them below.
If you already have a CAC reader and it isn’t Mac friendly, you could update the firmware, however, for the non-tech savvy people out there, it’s probably better to just purchase a new one and save the headache – they’re only ~$11-13 dollars.
Best Mac Compatible CAC USB Readers
Best Mac Compatible CAC Desk Readers
Step 2: Plug in and Ensure It’s Accepted
Once you have your CAC reader, plug it into your Mac and ensure your computer recognizes it. If you have one of the CAC readers we suggested above, then you should be good to go.
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If for some reason your CAC reader isn’t working, you may need to download the appropriate drivers for your CAC reader. You can find these drivers on the Reader’s Manufacturer Website.
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Step 3: Update Your DOD Certificates
Now that you have your CAC reader connected and accepted on your Mac computer, it’s time to ensure you have the right certificates in order to access DOD CAC required web pages.
Procedure for Chrome and Safari
- Type ⇧⌘U (Shift + Command + U) to access your Utilities
- Find and Double click “Keychain Access”
- Select “Login” and “All Items”
- Download the following five files and double click each once downloaded so as to install in your Keychain Access.
- When you double-click the Mac Root Cert 3 and 4, you’ll need to tell your browser to always trust them. Click the button like you see below:
Additional Steps for Firefox
If you’re using Mozilla Firefox as your primary browser, you’re going to need to perform some additional steps. First, perform the same steps that you did for Chrome and Safari. Afterwards, follow these additional steps to get started.
- Download All Certs zip and double click to unzip all 39 files
- While in Firefox, click “Firefox” on the top left, then “Preferences”
- Then Click “Advanced” > “Certificates” > “View Certificates”
- Then Click “Authorities” and then “Import”
- Import each file individually from the “AllCerts” folder. When you do this, the below box will popup. Check all three boxes and click “OK”
Step 4: Download and install CAC Enabler
Choosing the right CAC enabler can be pretty tricky. It all depends on what OS you have installed, how you installed it, and even what kind of CAC Card you have!
In order to get the right enabler, be sure to visit our trusty guide to Mac CAC Enablers! It’ll walk you through exactly which enabler is right for you.
CAC Access at Home Success
Now that you have a CAC reader, certificates, and a CAC Enabler, you should now be able to access any CAC-enabled website and log on using your CAC password and data.
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Common Reasons Why Your CAC Card Won’t Work On Your Mac
Ensure Your CAC Card Meets the Standards: In order for your CAC card to work, it must meet the minimal requirements. Currently, there are only four types of CAC cards that can be used. The ensure you have the right CAC card for online access, flip your CAC card to the back and if you have one of the below numbers written on the top left, then you are good to go:
- G&D FIPS 201 SCE 3.2
- Oberthur ID one 128 v5.5 Dual
- GEMALTO DLGX4-A 144
- GEMALTO TOP DL GX4 144
If you do not have any of the above written on the back, then proceed to your nearest PSD to get a new CAC card issued.
Steps to Installing Your CAC Reader on Your PC Overview
- Ensure your CAC Reader works for PC.
- Check to make sure your PC accepts the CAC reader.
- Update Your DOD Certificates.
- Verify you have the right ActivClient for your branch.
This is the easiest part of the install seeing as almost all CAC readers work for PC. I’ve gone ahead and put together a list of some of the best CAC readers available. Check these out!
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Once you’ve received your CAC reader, the next step is to plug it in and verify your PC recognizes it. If you have selected any of the above readers, you should be good to go. Your computer may actually begin to install the appropriate drivers needed automatically. However if that doesn’t happen, follow these steps to get started:
For Windows 10 Users:
- Right Click the Windows Logo found in the lower left-hand corner of your screen.
- Click System, then Device Manager
- Scroll down to where it says Smart Card Readers and click on the little triangle next to it to get started.
For Windows 7/8 Users:
- Right Click My Computer and select Properties
- Next select Device Manager and scroll down to Smart Card Readers
- Select the little triangle next to it in order to get started.
After your drivers have been installed, it’s time to move on to the next step.
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To access DOD websites from home, you first need to have DOD permissions certificates on your home computer. These are simple enough to acquire though.
Using InstallRoot will make this issue monumentally easy through their simple to follow wizard. You can download InstallRoot for Windows from the following links:
Once you have downloaded the program, simply run it. It will take you step-by-step on how to update your DOD certificates. After the installation, you can also verify that your DOD certs have been uploaded successfully.
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This can be done by heading to your certificate management settings on your default Internet browser and checking to see if the certificates are listed.
After you’ve verified your DOD certificates, you next need to update your ActivClient–more specifically for your appropriate Branch of Service (if applicable).
ActivClient is a program that allows your computer to communicate with the chip on your CAC and relay that information between government websites. Making sure you have this installed is very important.
SO, you need to make sure that your ActivClient is up-to-date. Find your specific branch’s through the links below.
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- Army- In order for these links to work, you’ll need to copy and paste the entire link. Clicking directly on these will transport you to the homepage of AKO instead of to the download link. For Windows 32-Bit, use this link (32-Bit AKO LINK). For Windows 64-Bit, use this link (64-Bit AKO LINK).
- Navy- Unfortunately, you need to get the client through your command’s IT personnel.
- Air Force- The Air Force has not made it easy to acquire this software. However it is available for purchase at an ActivClient vendor such as here.
- Marines- You’ll need to purchase ActivClient from an outside vendor. Check out this one!
- Coast Guard- Purchase ActivClient from third-party vendor.
- DOD Civilians- Acquire through vendor.
You Should Now Have CAC Access at Home!
But if not… There’s usually one particular reason. Your CAC card itself needs updating. Older versions of the card, do not meet the minimum requirements to access. To fix this, just head into your local PSD, and request a new CAC that does have access.